At Kognitiv Inc we re redefining what it means to be a Workday partner As one of the fastest-growing companies in the ecosystem we bring deep expertise innovative thinking and a people-first mindset to everything we do We re not just building better Workday solutions we re building a company where talented people thrive Ready to do your best work Join us The IT Operations Manager is responsible for the strategic oversight security and maintenance of the organization s global information technology infrastructure This role ensures 24 7 system availability manages the lifecycle of physical and virtual assets and oversees third-party Managed Service Providers MSPs to support a distributed workforce ESSENTIAL DUTIES RESPONSIBILITIES Vendor Service Management Accountable for the performance of IT Managed Service Providers MSPs monitors Tier 1 support delivery and ensures adherence to established Service Level Agreements SLAs Global Asset Lifecycle Oversees procurement international logistics deployment and secure decommissioning of hardware laptops peripherals across North America Europe and Asia Security Compliance Implements and enforces security protocols including Multi-Factor Authentication MFA Endpoint Protection and Zero-Trust architecture Ensures organizational compliance with SOC2 standards and regional data privacy laws GDPR India DPDP PIPEDA People Leadership Exercises direct supervisory authority over Technical Support Analysts including hiring performance management training and professional development Systems Administration Manages the administration and optimization of core SaaS applications Google Workspace OKTA JumpCloud Zscaler and Contemporary Workplace collaboration tools Infrastructure Risk Monitors the health of physical and virtualized environments leads incident response disaster recovery planning and risk mitigation activities Strategic Projects Acts as Project Lead for internal technology initiatives including system migrations AI implementation and geographic business expansions QUALIFICATIONS Experience Substantial experience in IT operations within a global multi-time-zone environment including demonstrated leadership or supervisory experience Technical Knowledge Advanced proficiency in Windows and macOS administration Expertise in Mobile Device Management MDM and Zero Trust Network Access ZTNA Strong understanding of networking protocols TCP IP DNS DHCP and cloud architecture GCP Communication Fluent professional verbal and written English communication skills Remote Work Ability to maintain a secure private home office environment Digital Presence Sustained use of computer systems and participation in virtual meetings across varying time zones Travel Occasional international travel may be required for corporate audits or strategic planning Pay Transparency Statement Kognitiv is committed to a transparent and equitable compensation structure which is determined by a variety of factors including skill set experience education market data and internal equity Candidates invited to a recruiter screen can expect a candid discussion of our compensation philosophy the specific salary range for this position and the variable pay opportunities that may be available for this role For details on our comprehensive benefits package please visit our careers website at careers kognitivinc com benefits Kognitiv is an Equal Opportunity Employer All applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances Kognitiv will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law Work Authorization Applicants for employment in the country in which they are applying Employing Country must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Kognitiv Candidates who are currently employed by a client of Kognitiv or an affiliated Kognitiv business may not be eligible for consideration Estimated Application Deadline This job postings application deadline is an estimate but ultimately the fill date is flexible and the job will remain open until filled Any updates on deadlines will be communicated through this job posting 2026-03-14 LI-NS1

📌 It Operations Manager (Telangana)
🏢 Kognitiv
📍 Telangana