About the Team We at Meesho are democratising internet commerce for everyone in India Our Business organisation drives this mission from the frontlines As an Assistant Manager - Operations you will be a core part of the team responsible for end-to-end execution of high-impact sales events Monthly FSMS MISS Regional Sale MBS ensuring flawless delivery performance and continuous process improvement for user-side sale operations About the Role As an Assistant Manager - Operations you will own the planning coordination execution and post-mortem analysis of Meesho s user-side sale events Promo Sales Deals Big Sale Days etc You will anchor the operational rollout across teams ensuring all stages of sale activation are error-free and efficient and you will take initiative to improve processes to reduce manual dependency increase speed and enhance quality control You will work closely with cross-functional teams including Product Tech Marketing Branding Analytics Pricing Fulfillment Experience to ensure seamless sale execution You will also coach and manage a small team of associates drive governance and regularly present progress to senior leadership What you will do Anchor end-to-end sale execution for all major monthly sales events from planning to go-live coordination and post-event analysis Work backward from launch timelines to define critical checkpoints dependencies and deliverables for all stakeholders Lead sale preparation including finalising timelines freeze windows QC checklists and execution sequences Ensure all sale mechanisms and tech configurations are ready tested and validated before go-live Coordinate with Product Tech Analytics to validate sale triggers user-side behavior paths and metric dashboards Maintain and update sale execution trackers ensuring all elements are captured status-tracked and flagged for attention Daily and milestone reporting status to internal stakeholders ensuring visibility on risks and blockers Implement governance frameworks decision rights escalation matrices SLA definitions and hand-off protocols Own QC processes for all operational flows two to three days before sale validating configurations scripts communication flows and sale assets Drive real-time RCA Root Cause Analysis for sale anomalies during execution and coordinate fast corrective action Set up post-mortem retrospectives and actionable insights for continuous improvement n Lead communications planning with internal teams and external partners around sale readiness timelines and risk mitigations Represent operational readiness and performance updates to senior leadership Identify opportunities to simplify processes automate manual work and reduce friction driving standardisation wherever possible Develop SOPs QC frameworks and best-practice playbooks based on historical learnings and data Champion tools and technology adoption to reduce manual errors and accelerate execution cycles What you will need MBA Graduate preferred but not compulsory 1-3 years of work experience having worked with a strategy and operation or in a role handling supplier growth categories Experience working with cross-functional teams and stakeholder management Ability to develop first-principle thinking Experience in problem-solving using qualitative and quantitative data on consumer insight Proven skills in driving problems to solutions and opportunities Ability to manage sale-related adoption processes with the operational team Has experience in handling branding elements historically About us Welcome to Meesho where every story begins with a spark of inspiration and a dash of entrepreneurial spirit We re not just a platform we re your partner in turning dreams into realities Curious about life at Meesho Explore our Glassdoor - our people have a lot to say and they ve helped us become a loved workplace in India Our Mission Democratising internet commerce for everyone Meesho Meri Shop started with a single idea in mind to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market Today sellers nationwide are growing their businesses by tapping into Meesho s large and diverse customer base state-of-the-art tech infrastructure and pan-India logistics network through trusted third-party partners Affordable relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban semi-urban and rural India Our unique business model and continuous innovation have established us as a part of India s e-commerce ecosystem Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence We prioritize a people-centric culture dedicated to hiring and developing exceptional talent Total rewards at Meesho comprise a comprehensive set of elements monetary non-monetary tangible and intangible Our 9 guiding principles or Mantras are the backbone of how we operate influencing everything from recognition and evaluation to growth discussions Daily rituals and processes like Problem First Mindset Listen or Die our Internal Mobility Program Talent Reviews and Continuous Performance Management embody these principles We offer competitive compensation both cash and equity-based tailored to job roles individual experience and skill along with employee-centric benefits and a supportive work environment Our holistic wellness program MeeCare includes benefits across physical mental financial and social wellness This includes extensive medical insurance for employees and their families wellness initiatives like telehealth wellness events and fitness-related perks To support work-life balance we offer generous leave policies parental support retirement benefits and learning and development assistance Through personalized recognition gratitude for stretched work and engaging activities we promote employee delight at the workplace Extra benefits such as salary advance support relocation assistance and flexible benefit plans further enrich the Meesho experience Know more about Meesho here https www meesho io We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us