Why join us Senior Network Engineer Job Spec We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic IT team In this role you will be responsible for providing advanced technical support and expertise in the maintenance troubleshooting and optimization of our network infrastructure You will work closely with other IT professionals to ensure the highest levels of performance security and reliability for our network systems Responsibilities Key Role FeaturesAdvanced Network Support Provide third-line support for complex network issues working to resolve incidents and problems that have been escalated from lower support levels Network Monitoring and Maintenance Monitor network performance identify and resolve bottlenecks and ensure the network is running efficiently and securely Documentation Maintain detailed and accurate network documentation including configurations network diagrams and process guidelines Collaboration Work closely with other IT teams including first and second-line support to ensure seamless integration and operation of network systems Engagement with suppliers ensuring services are delivered efficiently Be part of the wider Compute and API team on-call rota Key KPIsQuality and timeliness of deliverables Customer satisfaction and feedback Compliance with network standards and policies Manage and maintain L2 L3 switches routers and multiplatform firewalls e g Cisco Juniper Monitor MPLS and internet circuits ensuring uptime and performance Design and deploy functional networks LAN WLAN WAN configure and install various network devices and services e g routers switches firewalls load balancers SD-WAN VPN QoS Perform network change control and implementation Provide 24x7 operational support and incident resolution Analyze and resolve connectivity and network-related issues Ensure regular network backups and restoration procedures Generate daily and weekly reports on network health and incidents Collaborate with clients and internal teams for issue resolution and upgrades Maintain accurate network documentation diagrams and SOPs What will help you succeed in this role Required Technology Competencies Strong understanding of LAN WAN technologies and TCP IP DNS DHCP VPN protocols Experience of setting up new offices from greenfield to brownfield desirable Knowledge of networking hardware including Structured cabling switches WLC and routers Hands-on experience with Cisco CLI Juniper JUNOS Palo Alto and Fortinet Mist platforms Hands-on experience in network analysis tools including SolarWinds Hands on experience of communication and routing protocols Proficiency in network monitoring tools and performance tuning Experience maintaining SolarWinds network monitoring tool to keep the system current and true to the network Excellent analytical and troubleshooting skills Strong verbal and written communication Ability to work independently and in a team Knowledge of Teams Telephony Knowledge of Azure networking NSG s Peering Routing vNets ExpressRoutes NAT gateway Azure VPN etc Required Experience and Education Bachelor s degree in Computer Science Information Technology or a related field At least 5 years of experience in network engineering with a focus on third-line support Proficiency in network monitoring and management tools Excellent problem-solving and analytical skills Strong communication and interpersonal skills Relevant certifications such as CCNA CCNP or equivalent are highly desirable What we offer At DWF we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us Upon joining our organisation you will have the opportunity to select from a diverse array of benefits allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family In addition to our standard benefits we offer a wide range of versatile benefits and robust well-being programs Our recruitment process upholds the highest standards of fairness and engagement It includes comprehensive interviews and at times a written assessment an assessment day or presentation We aim to create a positive experience for all candidates and offer any adjustments or additional support About us DWF is a global legal business providing Complex Managed and Connected Services We empower people to be themselves within an inclusive and supportive environment enabling everyone to achieve their full potential in line with their abilities and career aspirations