The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department Inbound Calls Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls Outbound Calls Executive will out call distributor as part for retention activities - Proactive reactive in nature They would identify the reason why distributor is inactive and propose solutions convince them to return back to business Backend support - Respond to Mails and Tickets Provide resolution to the mails received from the distributor Raise and follow-up on tickets raised to other departments Additional Responsibilities Verify the documents of the distributors uploaded as per the KYC policy Experience 2 or more years of experience in Call centre BPO Previous Experience with MLM companies in distributor support roles will be added advantage Attributes Skill Sets Valuable Communication skills Language Proficiency English Malayalam any other south Indian language Job Types Full-time Permanent Fresher Pay From 15 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Customer Care Executive (Karnataka)
🏢 IndusViva Health Sciences
📍 Karnataka