1 ROLE SUMMARY The Center Head is responsible for the overall management growth and smooth functioning of the center This includes handling academics operations admissions team management student satisfaction and revenue targets The role ensures that the center maintains high standards of education service delivery and brand reputation 2 KEY RESPONSIBILITIES A Operations Center Management Ensure smooth day-to-day functioning of the centre Maintain centre infrastructure discipline safety and learning environment Monitor attendance of staff and students Ensure compliance with company policies and standard operating procedures SOPs B Admissions Revenue Growth Drive admissions through counselling events tele calling and walk-ins Achieve monthly and yearly revenue and enrolment targets Maintain conversion ratio from leads to admissions Coordinate with marketing teams for campaigns and promotional activities C Academic Coordination Ensure classes run as per schedule Coordinate with trainers instructors regarding curriculum delivery assessments and student progress Conduct academic reviews and ensure quality of training D Team Leadership Manage motivate and monitor centre staff counsellors trainers tele callers admin Conduct weekly team meetings to track performance Provide training and support to improve team productivity E Student Experience Support Handle student grievances and ensure quick resolution Maintain high student satisfaction and retention Oversee examinations certifications and academic results F Reporting Documentation Prepare daily weekly and monthly reports admissions revenue attendance expenses Maintain records related to students staff and center operations Share MIS reports with management on time 3 SKILLS QUALIFICATIONS Education Bachelor s degree MBA preferred but not mandatory Skills Required Strong leadership and people management Excellent communication and presentation skills Sales admission counseling ability Academic and operational handling Problem-solving and decision-making Customer service orientation Basic computer knowledge MS Office CRM 4 EXPERIENCE 2-5 years of experience in EdTech training institutes education centers or similar environments Prior experience in managing a team or handling a center is an advantage Job Types Full time Permanent Pay 25 000 00 - 40 000 00 per month Work Location In person

📌 Center Head (Kerala)
🏢 Accurate Skills and Jobs
📍 Kerala