About Scrut Scrut Automation is a global leader in Governance Risk and Compliance GRC Our mission is to help modern enterprises move beyond simple checklists to build a security-first culture We provide a single intelligent platform that helps companies achieve and maintain compliance for standards like SOC 2 ISO 27001 and HIPAA while also proactively managing risk We are a high-growth remote-first company with a strong focus on collaboration ownership and customer obsession We believe in building a team of smart motivated builders who are passionate about solving complex problems for our customers About the Role We are seeking a highly driven Collection Specialist with strong written and verbal communication skills to join our Finance team The ideal candidate will have solid experience in collections and credit control playing a crucial role in maintaining healthy cash flow You will be responsible for monitoring overdue accounts contacting customers to resolve payment issues negotiating payment arrangements and maintaining accurate records of all collection activities with the objective of reducing outstanding debt and improving Debtor Days Key ResponsibilitiesMonitor overdue accounts and take timely action to recover outstanding receivables Contact customers via phone email and letters to follow up on overdue payments and resolve any payment-related issues Negotiate payment plans and revised terms with customers while ensuring adherence to company policies Manage accounts receivable cases with the goal of reducing outstanding debt and maintaining debtor days within target levels Maintain accurate documentation of all collection activities communications and agreements Investigate and resolve customer complaints to minimize potential losses and improve customer satisfaction Provide regular updates and reports on aging analysis collection performance and risk accounts Required Skills Qualifications4-5 years of experience in Collections Accounts Receivable or Credit Control Strong written and verbal communication skills Proven experience in negotiating payment terms and handling challenging customer interactions High attention to detail with strong organizational and documentation skills Ability to analyze account information and identify collection risks Proactive self-motivated and capable of working both independently and in a team setting Strong problem-solving skills with the ability to handle difficult situations professionally Adaptable flexible and comfortable working in a rapid-paced and evolving setting What we offer Opportunity to make an impact on one of the most promising high-growth SaaS startups in India Flat-hierarchy performance-driven culture Rapid growth and learning opportunities Comprehensive medical insurance coverage A high-performing action-oriented team Competitive package benefits and employee-friendly work culture Note Due to a high volume of applications only the shortlisted candidates will be contacted by the HR team We appreciate your interest and effort

📌 Collection Specialist (India)
🏢 Scrut Automation
📍 India