Bridging Technologies is hiring for Quality Auditor Experience Minimum 2 Years in voice process Location Mohali We are looking for a candidate who is mature understands the criticality of the job and has the ability to speak persuasively The candidate should have worked with the Quality Analysis of international calls should have worked with different Quality Tools Responsibilities and Duties Performs call monitoring and provides feedback to the Executives Uses a quality monitoring data management system to compile and track performance at team and individual level Coordinates and facilitates call calibration sessions for Executives Performs monitors customer care email responses Provides actionable data to various internal support groups as needed Coordinates and facilitates call calibration sessions for Executives Provides feedback to executives team leaders and managers Prepares and analyzes internal quality reports for management reviews Perform other duties as assigned Evaluate processes for compliance with quality requirements Assists with feedback and training of individuals who have contact with customers Requirement Must have worked in the International process for at least 2 years as a Quality Auditor Should have given one to one feedback Should have given feedback to Voice Email and Chat executives Knowledge of Quality tools Must possess Excellent Communication Skills A Bachelor s Degree About Company Headquartered in the state of California in the USA Bridging Technologies is not only foremost healthcare software application Product Company but also an idea generation company that believes in bringing new healthcare concepts to reality We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations Our culture Sincere at work crazy at workplace - we are a bunch of creative tech-savvy people passionate about technology and curious about what we can do with it Our passion to build solutions that make a difference in people s lives has brought us together and a long professional journey has taught us how to do it What s next The notion constantly nags us to come up with new ideas build current things make the world a better place to live in Quality Work We don t just work but strive to accomplish more than what is expected from us It s truly worth it when all our hard work and toil is rewarded with some back-patting and snacks on the house Job Type Full-time Pay 30 000 00 - 50 000 00 per month Benefits Food provided Health insurance Application Question s Are you comfortable to work in night shifts Education Bachelor s Preferred Experience QA International voice process 2 years Preferred Work Location In person