Guest Relation Executive (Karnataka)

Guest Relation Executive (Karnataka)

03 Aug
|
Enray technologies
|
Karnataka

03 Aug

Enray technologies

Karnataka

Hiring GRE Guest Relation Executive Location Kanakapura Bangalore Experience Minimum 1 year Freshers with a Bachelor s degree may also apply Job Summary The Guest Relation Executive will be the first point of contact for guests ensuring a warm welcome smooth check-in check-out and exceptional service throughout their stay visit The role requires excellent communication skills a professional appearance and the ability to handle guest queries requests and complaints with efficiency and courtesy Key Responsibilities Welcome guests warmly and assist with check-in and check-out procedures Handle guest inquiries provide information about services facilities and local attractions Manage reservations and maintain accurate records Coordinate with housekeeping F B and other departments to ensure guest satisfaction Handle complaints or concerns promptly and escalate when necessary Maintain a professional and courteous demeanor at all times Ensure lobby reception area is presentable and well-maintained Promote hotel organization services and upsell when appropriate Requirements Bachelor s degree Diploma in Hospitality Tourism or related field preferred Prior experience in guest relations front office or customer service 1-3 years preferred Strong communication and interpersonal skills Proficiency in MS Office and hotel management software if applicable Positive attitude problem-solving mindset and ability to work under pressure Well-groomed and professional appearance Flexible to work in shifts weekends and holidays Skills Customer service orientation Conflict resolution Multitasking and organizational skills Fluency in English knowledge of additional languages is a plus Job Type Full time Pay 10 000 00 - 25 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)

📌 Guest Relation Executive (Karnataka)
🏢 Enray technologies
📍 Karnataka

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