Company Overview At Zuora we do Modern Business We re helping people subscribe to new ways of doing business that are better for people companies and ultimately the planet It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth Through our leading expertise and multi-product suite we are transforming all industries and working with the world s most innovative companies to monetize new business models nurture subscriber relationships and optimize their digital experiences The Team Role We are seeking a Technical Architect to join our Global Delivery Centre in India based in either Chennai or Bangalore with a hybrid setup of 3 days per week in the office As a Technical Architect TA you will play a pivotal role in bridging complex business needs with world-class technical solutions Working closely with solution architects and enterprise customers you will be responsible for transforming requirements into scalable optimal designs and technical flows This role demands more than just coding skills it requires the ability to strategize problem-solve and architect solutions that ensure successful adoption of Zuora s industry-leading products Your deep technical expertise structured thinking and ability to collaborate across diverse teams will directly influence enterprise success You will engage regularly with solution architects senior executives from global enterprises product engineers and cross-functional teams across geographies A successful TA not only leverages strong technical knowledge but also demonstrates exceptional communication and leadership skills enabling business-critical solutions to be delivered with precision and impact WHAT YOU LL ACHIEVE Build deep expertise in Zuora s subscription business model and product suite becoming a trusted advisor to customers Translate business needs into robust data object models process flows and architecture diagrams that drive scalability Develop and customize beyond out-of-the-box features creating tailored solutions that deliver measurable customer impact Collaborate with cross-regional teams to broaden your scope and influence across diverse industries and geographies Provide customers with expert guidance on Zuora products APIs integration strategies and industry best practices Author high-quality technical documentation checklists and runbooks ensuring clarity consistency and customer sign-off Implement architectural best practices ensuring customer requirements are translated into efficient and future-ready solutions Lead customers through UATs production deployments and post-go-live transitions to ensure smooth adoption and business continuity Work across a broad technical spectrum including workflows data migration Zuora CPQ Zuora 360 and Salesforce Support customers with ongoing functional and technical queries through scheduled touchpoints Partner directly with Zuora Product Engineers to deliver real-world customer solutions and provide feedback that shapes product evolution Learn collaborate and grow alongside some of the most experienced consultants and architects WHAT YOU LL NEED TO BE SUCCESSFUL Experience 10 years of technical experience including at least 3-5 years in consulting or professional services roles Education Bachelor s degree in Computer Science Engineering Technical Proficiency in one or more programming languages - Java JavaScript Python Salesforce APEX SQL PL SQL with strong grounding in object-oriented frameworks API Expertise Ability to review design and implement API-based integrations including troubleshooting and optimization Architectural Thinking Strong ability to analyze requirements and implement solutions that deliver seamless customer-centric experiences Product Knowledge Understanding of Zuora s product suite and subscription management ecosystem preferred but not mandatory Soft Skills Excellent communication skills with the ability to translate complex technical concepts for both business and technical stakeholders Collaboration A strong team player with a proactive solution-oriented mindset thriving in quick-paced multi-project environments Delivery Excellence Demonstrated ability to manage multiple priorities while consistently driving customer success ZEOLife at Zuora As an industry pioneer our work is constantly evolving and challenging us in new ways that require us to think differently iterate often and learn constantly it s exciting Our people whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here Our teams collaborate deeply exchange different ideas openly and together we re making what s next possible for our customers community and the world As part of our commitment to building an inclusive high-performance culture where ZEOs feel inspired connected and valued we support ZEOs with Competitive compensation variable bonus and performance reward opportunities and retirement programs Medical insurance Generous flexible time off Paid holidays wellness days and company wide end of year break 6 months fully paid parental leave Learning Development stipend Opportunities to volunteer and give back including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process Location Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working being intentional about scheduling communication and collaboration strategies that help us achieve our best results In our dynamic globally distributed company this means balancing flexibility and responsibility flexibility to live our lives to the fullest and responsibility to each other to our customers and to our shareholders For this role you ll be based in either Chennai or Bangalore with 3 days per week in the office Our Commitment to an Inclusive Workplace Think be and do you At Zuora different perspectives experiences and contributions matter Everyone counts Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regards to race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We encourage candidates from all backgrounds to apply Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance at zuora com