If you are interested share your updated CV to hr palalmotors co in or to (phone hidden) Job Summary The Service Advisor acts as the primary point of contact for customers in the service department ensuring a smooth and productive service process This role involves understanding customer concerns explaining services coordinating with technicians and ensuring customer satisfaction Key Responsibilities Greet customers and listen to their service needs or complaints Open job cards and record details accurately in the system Provide service cost estimates and get customer approval Coordinate with workshop technicians and monitor service progress Update customers regarding job status additional work and delivery timelines Ensure vehicles are delivered on time after proper quality checks Handle warranty claims and explain the coverage to customers if applicable Maintain service records and follow up with customers for feedback Promote service offers AMC Annual Maintenance Contracts and accessories Resolve customer concerns and escalate issues to the Service Manager if required Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Work Location In person

📌 Service Advisor (Kerala)
🏢 Palal Motors
📍 Kerala