Hardware Network Field Engineer Having 1 to 2 Year Experience Key Responsibilities Technical Support Troubleshooting Provide first-level support for hardware software and network-related issues for internal and external users Troubleshoot and resolve issues related to operating systems application software and peripherals Installation Configuration Set up configure and install desktop hardware and software Install configure diagnose and resolve technical issues related to Microsoft products including Microsoft client operating systems Windows 7 Windows 8 Windows 10 Email Outlook File print services MS Office and other business applications Install configure diagnose and resolve issues related to technology peripherals such as desktops thin clients laptops printers and scanners System Migration Deployment Perform migration and deployment of desktops and laptops as per company standards Remote Support Communication Communicate with overseas customers and resolve their desktop-related problems using remote tools like MS Teams and Skype Security Maintenance Support desktop maintenance security maintenance including virus updates and patch management Perform routine system maintenance including updates and patches User Assistance Training Assist with setting up workstations for new employees Provide training on standard software and systems Documentation Compliance Document and track issues and their resolutions Ensure compliance with IT policies and security standards Collaboration Technical Communication Interact with technical personnel at various levels Address technical issues for non-technical associates effectively Service Efficiency Ensure timely and productive resolution of issues within the defined timeframe The scope of work is not limited to outlined herein These responsibilities are subject to modification or expansion based on evolving business needs and requirements Job Type Full-time Pay 20 000 - 25 000per month Schedule Day shift Work Location In person Job Type Full-time Pay 20 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Work Location In person Expected Start Date 10 10 2025