About Dermatouch Dermatouch is a leading skincare company committed to delivering high-quality clinically-backed skincare solutions Our focus is on combining science innovation and a customer-first approach to help individuals achieve healthy and radiant skin We offer a range of products and treatments designed to address various skin concerns from routine care to specialized solutions At Dermatouch we also prioritize education and awareness ensuring our team and customers understand the importance of proper skincare With a robust presence both online and offline we are continuously expanding our reach while maintaining personalized care for each client Our team is made up of passionate professionals from dermatologists and skincare specialists to marketing and operations experts who work together to make skincare simple effective and accessible Website www dermatouch in KEY RESPONSIBILTIES Lead Engagement Reach out to potential leads generated through performance marketing campaigns Customer Needs Assessment Understand customer requirements and recommend suitable skincare products Follow-Up Regularly follow up on both cold and warm leads to ensure high conversion rates Product Explanation Clearly articulate product features benefits usage instructions and ongoing offers Record Keeping Maintain daily call logs and conversion trackers using CRM tools or Excel Sales Targets Achieve weekly and monthly sales targets set by the company Query Resolution Address customer queries and objections professionally and confidently Team Coordination Collaborate with the marketing and logistics teams to ensure a seamless customer experience REQUIRED SKILLS Proven experience in telesales customer service or inside sales Experience of 1-2 years in BPO is preferred Strong communication skills in English and Hindi proficiency in additional regional languages is a plus Confident energetic and target-driven personality Ability to comprehend and effectively explain skincare product features Basic knowledge of Google Sheets and CRM tools Capability to handle pressure and multitask efficiently BENEFITS OF JOINING THE DERMATOUCH TEAM Career Growth Opportunity to work in a fast-growing skincare startup with rapid career advancement potential Incentives Attractive performance-based incentives and bonuses Industry Exposure Hands-on experience in the skincare and beauty industry Collaborative Environment Work closely with a passionate young and driven team Creative Freedom Freedom to contribute ideas and be a part of the brand s growth journey Skill Development Enhance skills in sales communication and customer relationship management Job Types Full-time Permanent Pay 12 000 00 - 30 000 00 per month Language English Preferred Work Location In person