We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives Freshers who are eager to start their career in customer service are welcome to apply The role involves handling customer queries resolving issues and ensuring customer satisfaction through effective communication Key Responsibilities - Handle inbound and outbound calls emails or chats from customers - Provide accurate information about products services - Resolve customer queries complaints and requests in a timely manner - Maintain a positive empathetic and professional attitude toward customers - Record customer interactions and update CRM systems - Escalate complex issues to the relevant department if required - Meet performance targets such as call handling response time and customer satisfaction Skills Qualifications Education Graduate in any stream Experience Freshers can apply training will be provided - Excellent communication skills verbal and written - Basic computer knowledge MS Office Email Internet - Good listening skills patience and problem-solving ability - Ability to work in a team and adapt to shifts if required What We Offer - Comprehensive training and mentoring - Friendly and supportive work workplace - Growth opportunities within the organization - Performance-based incentives ref updazz com
📌 Executive - Customer Care (0-2 Yrs) Gurgaon/gurugram (after-sales/customer Service)
🏢 Global Employees
📍 Gurugram
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