Job Summary We are looking for a highly organized and results-driven Delivery Manager to ensure the timely high-quality and on-budget delivery of projects and services In this role you will act as a facilitator coordinating cross-functional teams and managing stakeholder communication to achieve desired business outcomes Key Responsibilities Project Service Delivery Management Assist in the planning and execution of small to medium-sized delivery initiatives Work with teams to define project scope set realistic timelines and identify necessary resources Ensure all deliverables meet established quality standards and client expectations Risk and Impediment Management Proactively identify potential risks and roadblocks impediments to delivery and develop mitigation plans Act swiftly to remove blockers for the team enabling them to maintain focus and velocity Escalate critical issues to senior management when necessary Team Coordination and Facilitation Facilitate efficient communication and collaboration among cross-functional teams e g Tech Operations QA Business If using Agile methodologies conduct and facilitate key ceremonies like Daily Stand-ups Sprint Planning and Retrospectives Foster a team-oriented transparent and high-performance team environment Reporting and Stakeholder Communication Maintain transparent communication with internal and external stakeholders regarding project status progress and dependencies Track and report on key delivery metrics and KPIs e g delivery velocity on-time rate Manage stakeholder expectations throughout the project lifecycle Process Improvement Continuously analyze current delivery processes and workflows to identify areas for improvement Suggest and implement small-scale process changes to enhance efficiency speed and quality of delivery Required Qualifications and Skills Experience 2-3 years of hands-on experience in a delivery-focused role e g Project Coordinator Scrum Master or Junior Delivery Manager Education Bachelor s degree in Business Administration Project Management Computer Science or a related field Skills Good understanding of Agile and basic project management principles Proficiency with project management and collaboration tools e g Jira Trello Asana Excellent communication written and verbal and presentation skills Strong organizational and problem-solving abilities Demonstrated ability to manage tasks under pressure and meet deadlines Job Types Full-time Permanent Pay 35 000 00 per month Work Location In person