Key Responsibilities Guest Service Ensure all guest rooms and public areas are cleaned and maintained according to IHG Way of Clean standards Inspect rooms and public areas after cleaning ensuring readiness for guest use Handle guest requests and complaints professionally escalating where necessary Ensure lost found procedures are followed properly Operational Duties Assign daily work schedules to room attendants and housekeeping associates Supervise cleaning of rooms corridors pantries and public areas Train coach and support team members in cleaning techniques and brand standards Monitor housekeeping supplies amenities and linen usage Ensure housekeeping trolleys and pantries are neat well-stocked and secured Report maintenance issues promptly and follow up until resolved Team Leadership Lead by example setting high standards of service and cleanliness Conduct on-the-job training for new staff members Motivate the team to deliver consistent quality service Support the Executive Housekeeper in daily briefings team communication and performance feedback Compliance Safety Ensure all cleaning procedures follow IHG Way of Clean and hotel SOPs Adhere to health hygiene safety and security standards Monitor use of chemicals and equipment safely and responsibly Job Requirements Education High School Diploma in Hotel Management preferred Experience Minimum 1-2 years of housekeeping experience in hotels prior supervisory experience is an advantage Skills Competencies Robust attention to detail Leadership and team management skills Basic English communication spoken written Ability to work under pressure and meet deadlines Problem-solving and guest service orientation Key Competencies IHG Standards Guest Love Put the guest at the heart of everything Do the Right Thing Ensure brand and safety standards are always followed Show We Care Support and develop team members Aim Higher Strive for continuous improvement in service Celebrate Difference Foster teamwork in a diverse workforce Work Environment Dynamic guest-focused environment Shift-based role requires availability on weekends and holidays Don t quite meet every single requirement but still believe you d be a great fit for the job We ll never know unless you hit the Apply button Start your journey with us today

📌 Housekeeping Team Leader - Hiex Blrep (Karnataka)
🏢 Holiday Inn Express and Suites
📍 Karnataka