Recruitment Fraud Alert We ve learned that scammers are impersonating Commvault team members including HR and leadership via email or text These bad actors may conduct fake interviews and ask for personal information such as your social security number What to know Commvault does notconduct interviews by email or text We will never ask you to submit sensitive documents including banking information SSN etc before your first day If you suspect a recruiting scam please contact us at wwrecruitingteam commvault com About Commvault Commvault NASDAQ CVLT is the gold standard in cyber resilience The company empowers customers to uncover take action and rapidly recover from cyberattacks - keeping data safe and businesses resilient The company s unique AI-powered platform combines best-in-class data protection exceptional data security advanced data intelligence and lightning-fast recovery across any workload or cloud at the lowest TCO For over 25 years more than 100 000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks improve governance and do more with data We are excited to offer a career opportunity for an Apprentice- Associate Data Protection Analyst within our Commvault Managed Services team In this role you will directly engage with customers and their environments providing daily operational support and management of their Commvault data protection solutions We re looking for candidates with a foundation in incident management ticket handling change management basic troubleshooting performance monitoring and Cyber Resilience operations Key Responsibilities Provide prompt support to customers via phone and email resolving technical issues effectively Manage and troubleshoot customer cases using the ticketing system ensuring timely resolution Maintain ownership of each case offering regular progress updates to customers Uphold a customer-first mindset with a strong focus on service excellence Collaborate with teammates to devise optimal solutions to complex challenges Adhere to standard operating procedures SOPs and contribute to developing new ones where needed Actively pursue learning opportunities to strengthen Backup Recovery Commvault solutions additional technical skills Support internal stakeholders with reporting requests related to services and products Submit weekly timesheets to help monitor utilization and team productivity Maintain awareness of customer environments and ensure services align with contractual commitments Operate independently with initiative while contributing positively to overall team performance Qualifications Skills Education Bachelor s degree in engineering Computer Science IT Electronics OR Bachelor s in computer applications Technical Competencies Basic knowledge of Windows and Linux operating systems Understanding of core networking concepts TCP IP SCSI iSCSI Fibre Channel Familiarity with storage technologies SAN NAS DAS Awareness of cyber resilience and cybersecurity fundamentals Advantageous Foundational knowledge of cloud platforms AWS GCP Azure Advantageous Understanding of backup and recovery domain concepts Additional Skills Robust verbal communication and telephone etiquette Clear and concise written communication Quick learner with a robust technical aptitude Team-oriented yet self-motivated and independent Highly organized with effective time and task management Why Join Us We re proud to be an equal opportunity employer that celebrates diversity and inclusion We do not discriminate based on race color religion sex gender identity sexual orientation age national origin veteran status marital status or disability Reasonable accommodations are available for individuals with disabilities throughout the hiring process and employment More Details Location Bangalore Duration 12 months Stipend 20 000 per month Only candidates currently based in Karnataka can apply Commvault is an equal opportunity workplace and is an affirmative action employer We are always committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work Commvault s goal is to make interviewing inclusive and accessible to all candidates and employees If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault please email accommodations commvault com For any inquiries not related to an accommodation please reach out to wwrecruitingteam commvault com

📌 Apprentice (Karnataka)
🏢 Commvault
📍 Karnataka