Key Responsibilities Monitor and process incoming food orders on the platform Coordinate with kitchen and delivery teams to ensure timely dispatch Update and manage menu items prices and availability in the system Ensure accuracy of product listings descriptions and images Track delivery performance and handle escalations with logistics partners Analyze order trends and generate daily weekly reports Handle order cancellations refunds and customer concerns related to operations Coordinate with the marketing team to implement offers and campaigns Ensure platform uptime bug reporting and resolution with the tech team Maintain records of inventory if applicable Key Skills Requirements Knowledge of e-commerce platforms or order management systems Strong communication and coordination skills Proficiency in MS Excel or Google Sheets Problem-solving attitude and ability to work under pressure Familiarity with food delivery operations is a plus Minimum qualification Graduate preferred in business operations logistics Prior experience in food delivery logistics or e-commerce preferred Job Type Full time Pay 15 000 00 - 25 000 00 per month Schedule UK shift Shift availability Night Shift Required Work Location In person