Skill required Retirement Solutions - Data Entry Services Designation Customer Service Analyst Qualifications Any Graduation Years of Experience 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do o Processing monetary and non-monetary transactions for assigned clientstransactions Includes Contributions loan repayments Indicative data files and manual adjustments Rollovers etc o Strict adherence non-disclosure of client information by preserving client confidentiality o Complies with all client policies procedures and Federal State Local regulations and escalates issues to the management o Researching on any queries requests sent by the Business Partners Client Support Teams and replying the same with minimum response time o Taking active participation in process improvements and automation o Ensure Quality Control standards that have been set are adhered to o Excellent organizational skills with ability identify and prioritize high value transactions What are we looking for o Bachelors degree o Experience in the US retirement industry o Open core Night shifts based on business requirements o Good verbal written communication skills o Valuable typing skill and attention to detail o Good time management skills o Ability work independently o 3 years of experience in US Retirement Services domain - Defined Contributions - Managing participant level services o Experience in Money In processes such as Contributions processing loan repayments Indicative data files and manual adjustments Rollovers contribution Suspense Adjustments Corrections Roles and Responsibilities oo Processing monetary and non-monetary transactions for assigned clientstransactions Includes Contributions loan repayments Indicative data files and manual adjustments Rollovers etc o Strict adherence non-disclosure of client information by preserving client confidentiality o Complies with all client policies procedures and Federal State Local regulations and escalates issues to the management o Researching on any queries requests sent by the Business Partners Client Support Teams and replying the same with minimum response time o Taking active participation in process improvements and automation o Ensure Quality Control standards that have been set are adhered to o Excellent organizational skills with ability identify and prioritize high value transactions o Completing assigned responsibilities and projects within timelines apart from managing daily BAU o Support creation procedure documents Any Graduation

📌 Customer Service Analyst (Haryana)
🏢 Accenture
📍 Haryana