Job Title Customer Relationship Manager Department Commercial Salary Negotiable Key Responsibilities Adhere to organizational processes protocols and compliance standards in day-to-day operations Attend client calls regularly and act as the primary point of contact ensuring smooth communication and coordination from project initiation to final execution Resolve customer complaints promptly and effectively ensuring high levels of customer satisfaction and retention Make follow-up calls to clients for pending payments and AMC Annual Maintenance Contract renewals to ensure timely collections and contract continuity Coordinate with clients for timely document collection and obtain confirmations for necessary arrangements under the client s scope Coordinate with internal teams from project initiation to completion to ensure timely and successful project execution Responsible for maintaining data in software as per the requirement Sample collection and report generation for QC Lab Minimum Requirement Graduation in any discipline is mandatory 4-5 yrs of proven experience working in a CRM role or similar Proficiency in MS Office is mandatory Solid communication coordination and project management skills Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Provident Fund Schedule Day shift Application Question s How many years of Word and Excel you have Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Relationship Manager (Orchha)
🏢 Important Group
📍 Orchha