Title Operations Manager Location Sky Corporate Park Indore Onsite Salary 2 8 LPA - 3 0 LPA Fixed In-hand Timing Monday - Saturday 10 AM - 7 PM Roles Responsibilities 1 Admissions Back-End Operations Handled end-to-end student registration and admission processes including documentation verification notary procedures and post-admission support Coordinated with universities to ensure timely processing of applications and smooth academic onboarding Resolved student queries related to admissions and academic procedures 2 Fee Collection Cash Handling Financial Records Maintained a detailed record of fee submissions semester-wise yearly and exam fees Managed receipts payment modes invoice generation and updated student financial records in internal and university databases Handled cash payments from students who were unable to pay online and ensured timely cash deposits into the appropriate accounts Tracked pending fees and followed up to ensure timely payments 3 Vendor Facility Management Coordinated with HR and vendors for office utilities technical issues and billing-related matters Oversaw the functioning and maintenance of technical infrastructure such as Wi-Fi SIM cards and servers 4 Lead Management Allocation Ensured fair distribution of student leads to the staff and regularly monitored updates and follow-ups on assigned leads Maintained accuracy and balance in lead allocation to maximize conversion 5 Team Performance Tracking Monitored daily call counts and monthly target achievements of team members Created detailed performance review reports for Rewards Recognition R R using Excel and other tools 6 Compliance Student Coordination Managed compliance communication between students and universities Assisted students with guidance on academic processes form submissions and other formalities 7 Referral Cashback Handling Maintained records of cashback transactions and student referral amounts Engaged with students to collect referrals and ensured proper tracking of payouts 8 Sales Coordination Conversion Supported the Sales Team in the absence of the Director by managing leads guiding students and handling complete admission and application processes 9 Admission Portals Systems Handling Operated and managed CRM and admission portals such as LeadSquared Merrito and university-specific platforms 10 Confidential Data Asset Management Maintained secure records of all confidential company credentials IDs passwords and critical datasheets Collaborated with HR for asset tracking and inventory management of company resources 11 IT Support New Joiner Onboarding Managed software configuration dialer setup and access provisioning for new team members to ensure seamless onboarding Job Types Full time Permanent Pay 23 000 00 - 26 000 00 per month Ability to commute relocate Vijay Nagar Indore Madhya Pradesh Reliably commute or planning to relocate before starting work Required Work Location In person Expected Start Date 04 08 2025