Job Title Team Leader ATL We are seeking a Team Leader to manage a team of 20-25 associates ensuring daily operational goals are met and providing excellent customer experience The role involves handling escalations inspiring the team evaluating performance and addressing operational issues Managing team of Operation executives and meeting Operations Targets and KRA alongside assisting in meeting day to day Operational Requirements Roles and Responsibilities Lead and motivate a team to achieve operational targets Handle customer escalations and provide timely resolutions Monitor performance and conduct regular evaluations Identify and address process gaps Ensure adherence to company policies and procedures Plan team schedules and resources Manage customer complaints and escalation calls when needed Job Type Full-time Pay 24 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Application Question s What us your Date Of Birth What is your current location in Dehradun How many years of experience you hold as Team Lead Education Bachelor s Preferred Work Location In person

📌 Customer Care Team Leader (Uttarakhand)
🏢 Firstcry.com
📍 Uttarakhand