Qualifications Experience in CRM customer service or a similar role pre in the manufacturing or engineering industry sector Mandatory requirement Strong communication and problem-solving skills Knowledge of CRM tools and practices Key Responsibilities Customer Communication Serve as the primary contact for customers addressing inquiries resolving issues and providing support related to our hydraulic equipments Maintain regular communication with customers to keep them informed Customer Engagement Retention Develop and implement strategies to engage customers strengthen relationships and ensure high retention rates Feedback Satisfaction Management Collect analyze and act on customer feedback to continuously improve products and services Stay informed about industry trends customer needs and competitor activities of hydraulic equipments Work closely with the sales marketing and technical support teams to ensure seamless customer support and service delivery Market Industry Insights Customer Support Coordination Preferred Male Candidates Work Location Isha Engineering Co S F No 490 1 Vazhiyampalayam Pirivu Sathy Road Coimbatore Call or WhatsApp us - 98431 32704 Job Type Full time Benefits Provident Fund Schedule Morning shift Supplemental Pay Performance bonus Education Bachelor s Preferred Work Location In person

📌 Crm Executive (Tamil Nadu)
🏢 ISHA ENGINEERING
📍 Tamil Nadu