Project Role Operations Engineer Project Role Description Support the operations and or manage delivery for production systems and services based on operational requirements and service agreement Must have skills AWS Administration Positive to have skills AIX Unix Minimum 3 year s of experience is required Educational Qualification 15 years full time education DESCRIPTION Job Title AWS Cloud Operations Senior Analyst CL 10 Reports to Offshore Team Member Location BDC7C OR DDC Work Hours 24 X 7 On Call Domain AWS Infrastructure Linux Administration Relevant Experience required 4 5 to 6 5 years of experience SUMMARY This is client facing role and responsible for the overall support administration maintenance troubleshooting evolution and continuous improvement ROLE and RESPONSIBILITIES This role will specifically focus on AWS IaaS and managing Linux environments Knowledge of AWS architecture is a must Manage the cloud infrastructure environment through cross technology administration OS virtual networks Security Monitoring and Backup Development and execution of script and automations Manage the environment incidents with a focus on service restoration Act as operations support for all AWS hosted Virtual Machines network storage and security SKILL Mandatory Skills o Provide L2 L3 support on Linux RHEL Windows servers hosted on AWS infrastructure o Installation Configuration and administration of Linux servers o AMI management o Experience in AWS Landing Zone Solution o Proficient in AWS Subscription management and MarketPlace o Proficient in demand management using trusted advisor or AWS Forecast o Cluster configuration management and troubleshooting o Auto scaling configuration o Performance tuning and storage optimization o RHEL OS upgrade RedHat satellite server configuration and administration o Licensing knowledge and good understanding of patch and package management o Incident and Change management Health and performance Monitoring - Check server health performance and capacity alerts take preventive and remedial action o Design build and configure AWS Services to meet business process and application requirements o Execution and documentation of infrastructure changes and preparing work instructions o Reporting and participating in governance and audit activities o AWS EC2 EBS EKS ECS ELB VPC Route53 S3 ASG ELB Route53 RDS CloudWatch CloudFormation AWS workspace Beanstalk IAM Cloud Trail CloudFront etc o Knowledge and experience of AWS Landing Zone solutions o Lambda SNS SQS Storage Gateway Secure File Transfer sFTP Desirable Working experience with Service Now for incident change and problem management Language Scripting knowledge Shell Scripting JSON Python Ansible Terraform Exposure to Lambda Python scripts Tools - Monitoring exposure in SignalFx Splunk Certification - AWS Solution Architect Redhat Linux ITIL KEY EXPECTATIONS o Bridge the relationships between offshore and onshore client stakeholders third part vendor support teams o Maintain the confidence level of the client by adhering to the SLA and deliverables o Better understanding of client process architecture and necessary execution o Quick response timely follow-up and ownership till closure PERSONAL ATTRIBUTES o High personal drive results oriented makes things happen o Excellent communication interpersonal skills o Innovative and creative and adaptive to new environment o Strong data point analytical teamwork skills o Good attitude to learn and develop 15 years full time education