Job Overview We are looking for a dynamic and customer-focused Customer Support Associate to join our International Voice Process US The ideal candidate will handle customer queries provide resolutions and ensure a high level of customer satisfaction while working in a fast-paced workplace Key Responsibilities Handle inbound outbound customer calls efficiently and professionally Resolve customer queries and complaints with a high level of service quality Maintain accurate records of interactions in the CRM system Meet performance targets and contribute to the team s success Follow process guidelines and compliance standards Requirements Fluency in English with excellent verbal communication skills Prior experience in an international voice process US preferred is an advantage Ability to handle customer escalations and provide timely resolutions Comfortable working in night shifts Monday to Friday Strong problem-solving and interpersonal skills Freshers with excellent communication skills are welcome to apply Perks Benefits Performance Bonus up to 30 000 month Quarterly Bonuses for top performers Paid Leave Work-Life Balance 5-Day Work Week Monday to Friday Career Growth Opportunities in an international BPO environment Join us and be part of a dynamic team that values customer satisfaction and rewards performance Job Types Full-time Permanent Fresher Pay 15 000 00 - 20 000 00 per month Benefits Health insurance Leave encashment Life insurance Schedule Monday to Friday Night shift US shift Supplemental Pay Performance bonus Language English Required Shift availability Night Shift Required Work Location In person

📌 Customer Support Associate - International Voice (Gujarat)
🏢 DIGITEL MEDIA
📍 Gujarat