Customer Relationship Manager CRM Location Raipur Chhattisgarh Industry Coal Manufacturing Experience Minimum 3 Years Qualification Graduate Mandatory Gender Preference Female candidate Married preferred Role Summary We are seeking an experienced Customer Relationship Manager CRM to handle customer communication order coordination and relationship management in the coal manufacturing industry Key Responsibilities Communicate with customers regarding orders dispatch status pricing and delivery timelines Maintain strong relationships with existing clients and ensure customer satisfaction Coordinate with internal teams production logistics accounts sales for smooth order execution Handle customer queries complaints and follow-ups professionally Maintain customer records reports and documentation Support sales operations and after-sales coordination Required Skills Qualifications Graduate in any discipline Mandatory Minimum 3 years of experience in CRM Customer Support Sales Coordination English communication is mandatory spoken written Knowledge of MS Excel Word and CRM tools Experience in coal manufacturing mining or industrial sector preferred Job Types Full time Permanent Pay 15 000 00 - 18 000 00 per month Work Location In person