Department CRM Location Coimbatore Experience 1 to 3 Years Gender Male Female candidates can apply Employment Type Full-time Job Summary We are looking for a proactive CRM Executive to manage customer relationships ensure high customer satisfaction and support business growth through effective coordination and communication Key Responsibilities Handling customer queries complaints and follow-ups Maintaining and updating customer data in the CRM system Coordinating with internal teams for order processing and issue resolution Ensuring timely communication with customers regarding orders and services Preparing CRM-related reports and MIS Supporting retention activities and improving customer satisfaction Following up on pending payments deliveries or service requests Ensuring proper documentation and record maintenance Required Skills Knowledge Experience working in a CRM role Positive communication and interpersonal skills Proficiency in MS Excel and CRM software Ability to handle customers professionally and calmly Strong coordination and follow-up skills Qualifications Any graduate CRM Customer Service certification is an added advantage Preferred Candidate 1 to 3 years of relevant CRM experience Candidates from Coimbatore location preferred Job Types Full-time Permanent Benefits Food provided Provident Fund Work Location In person

📌 Customer Relationship Management (Tamil Nadu)
🏢 Emerald Jewel Industry India
📍 Tamil Nadu