About the Role The Salesforce Engineer II will play a key role in designing developing and enhancing Salesforce solutions that support Kaplan Singapore s Student Journey operations This role requires strong expertise in Salesforce Education Cloud or the Education Data Architecture EDA along with solid hands-on experience in Apex LWC components platform events and external integrations The successful candidate will collaborate closely with internal stakeholders vendor partners and other engineering teams to implement enhancements ensure system scalability and deliver innovative solutions that align with business goals Key ResponsibilitiesDesign develop and enhance Salesforce Education Cloud solutions that align with business and academic processes Develop and maintain Apex classes triggers Lightning Web Components LWC flows and platform events Collaborate with external vendors to review develop and deploy enhancements while maintaining code quality and compliance with Kaplan s standards Integrate Salesforce with external systems using APIs MuleSoft or custom connectors Support the setup and maintenance of Salesforce data backup data masking and security solutions Work closely with the Business Applications team and other developers to plan and deliver roadmap features and system improvements Perform system troubleshooting issue resolution and performance optimization Participate in code reviews technical documentation and release management activities Stay informed about Salesforce releases Education Cloud updates and AI innovations applicable to Salesforce or the wider technology ecosystem Contribute to exploring and implementing AI-driven solutions inside or outside Salesforce that enhance student engagement automation and analytics Required Skills Experience3-5 years of Salesforce development experience preferably within the Salesforce Proven experience in Salesforce Education Cloud and solid understanding of the Higher Education Data Architecture HEDA Strong technical skills in Apex Lightning Web Components LWC Visualforce SOQL SOSL and Flows Hands-on experience with Platform Events Asynchronous Apex and External Integrations Familiarity with Salesforce data backup and data masking tools Experience working in Agile Scrum environments and collaborating with cross-functional teams Strong communication and stakeholder management skills able to work effectively with vendors and internal teams Keen interest in continuous learning innovation and emerging technologies especially AI and automation tools Preferred Advantageous SkillsExposure to Salesforce Marketing Cloud e g Journey Builder Contact Builder or Data Extensions Familiarity with Agentforce or other Salesforce AI capabilities Experience or interest in AI-based tools or solutions outside the Salesforce ecosystem e g machine learning APIs data-driven chatbots or predictive analytics Experience with Salesforce DevOps tools such as Copado Gearset or Jenkins Relevant Salesforce certifications such as Salesforce Platform Developer II or Salesforce Education Cloud Consultant Location Bangalore KA India Additional Locations Employee Type Employee Job Functional Area IT Development Business Unit 00092 Kaplan Health Diversity Inclusion Statement Kaplan is committed to cultivating an inclusive workplace that values diversity promotes equity and integrates inclusivity into all aspects of our operations We are an equal chance employer and all qualified applicants will receive consideration for employment regardless of age race creed color national origin ancestry marital status sexual orientation gender identity or expression disability veteran status nationality or sex We believe that diversity strengthens our organization fuels innovation and improves our ability to serve our students customers and communities Learn more about our culture here Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records Kaplan complies with related background check regulations including but not limited to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act There are various positions where certain convictions may disqualify applicants such as those positions requiring interaction with minors financial records or other sensitive and or confidential information Kaplan is a drug-free workplace and complies with applicable laws

📌 Salesforce Engineer Ii (hybrid) (Karnataka)
🏢 Kaplan
📍 Karnataka