A Hotel Reservations Manager oversees the entire booking process ensuring accuracy maximizing occupancy and driving revenue through efficient room inventory management Key duties include managing staff handling complex bookings VIPs analyzing booking trends and collaborating with sales teams to implement pricing strategies and manage distribution channels Core Duties and Responsibilities Reservation Management Oversee daily booking inquiries confirmations cancellations and modifications ensuring accuracy in the PMS Property Management System Revenue Inventory Control Monitor occupancy levels set rates in collaboration with sales revenue teams and manage room inventory across all channels OTAs GDS to prevent overbooking Team Leadership Recruit train and schedule reservation staff monitoring their performance and customer service quality Reporting Forecasting Prepare daily weekly reports on booking trends revenue and occupancy forecasts for management Guest Experience Compliance Handle VIP bookings special requests and customer complaints while ensuring compliance with hotel policies Group Corporate Bookings Manage large-scale bookings corporate rates and long-stay room blocks Key Skills Required Proficiency in Property Management Systems PMS and online distribution channels Strong analytical skills for revenue management Excellent communication and interpersonal skills for customer service Ability to work under pressure during peak period Education Any Languages English hindi kannada any languages Job Types Full-time Permanent Pay 366 677 88 - 1 676 344 71 per year Perks Food provided Work Location In person
📌 Hotel Resversation (Karnataka)
🏢 MYSORE ELITE GROUPS
📍 Karnataka
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