Role Summary We are seeking a proactive and personable Project Coordinator to serve as the key link between our organization and partner schools The ideal candidate will have at least one year of experience in a customer-facing or client-servicing role with a strong commitment to relationship management communication and technical coordination Key Responsibilities Onboarding Coordination Conduct orientation sessions for school coordinators and students on program processes Collect coordinator and student details generate and share login credentials Schedule and coordinate launch dates for school projects Provide basic technical support on platform access and usage Relationship Management Share the academic term calendar of projects events with partner schools Maintain weekly communication with school coordinators to track progress Visit assigned schools regularly to build rapport and ensure smooth program execution Document all communications and share relevant updates with internal teams Reporting Monitoring Prepare and share project progress reports with assigned schools Maintain weekly trackers and dashboards to monitor engagement and completion Share attendance data from special events and webinars Update monthly activity highlights and plan for upcoming initiatives Key Skills RequirementsExperience Minimum 2-3 years of experience in a customer service client servicing or relationship management role Previous experience in EdTech or education-focused organizations is a plus Technical Proficiency Basic troubleshooting for common IT platform issues Familiarity with Learning Management Systems LMS is advantageous Working knowledge of web browsers extensions and system configurations Windows Android iOS macOS Experience using customer support tools like Freshdesk Zendesk etc Communication Soft Skills Excellent verbal and written communication Active listening empathy and problem-solving mindset Ability to handle client concerns professionally and confidently Multilingual abilities are a plus Product Knowledge Quick learner with an eagerness to understand and explain the company s platform products and services Ability to guide users through onboarding feature usage and troubleshooting Job Type Full time Pay 400 000 00 - 500 000 00 per year Benefits Health insurance Provident Fund Application Question s Music skills is an added advantage Willingness to travel 25 Preferred Work Location In person

📌 Academic Project Coordinator (Tamil Nadu)
🏢 Artify Music Ventures
📍 Tamil Nadu