Office Administrator Dispatch Officer Position Summary The Office Administrator Dispatch Officer is responsible for ensuring smooth day-to-day administrative operations accurate documentation efficient dispatch coordination and effective communication with internal teams principals suppliers and customers This role requires strong organizational skills attention to detail and the ability to manage multiple tasks in a fast-paced environment Key Responsibilities1 Documentation ERP Management Create Sales Bills Purchase Bills Delivery Challans and Invoices in the ERP system Prepare and process Sales Orders SO Purchase Orders PO and ensure accuracy of item codes rates and quantities Maintain and update customer and vendor information in the ERP system Ensure all documents are filed stored and retrieved in an organized manner 2 Dispatch Logistics Coordination Coordinate daily dispatch schedules with warehouse staff and ensure timely order fulfilment Verify packing lists dispatch quantities and ensure documentation completeness before shipment Arrange transportation follow up with transporters and track shipment status Maintain dispatch logs and ensure customers receive timely updates 3 Vendor Principal Liaison Follow up with principals suppliers regarding order confirmations delivery timelines and shipment updates Communicate delays shortages or discrepancies proactively to management and sales team Maintain strong relationships with principals to ensure smooth purchase and supply operations 4 Inventory Warehouse Coordination Coordinate with warehouse team on stock availability incoming goods and dispatch requirements Assist in stock reconciliation reporting shortages and updating ERP inventory records Monitor stock levels and raise purchase requests as required 5 Customer Coordination Respond to customer queries related to order status dispatch invoices and documentation Share dispatch details tracking numbers and delivery schedules with customers 6 Administrative Support Handle general office administration including phone calls emails documentation and scheduling Support the sales team by preparing quotations product information documents and follow-up schedules 7 Reporting Compliance Prepare daily weekly monthly reports including Dispatch Reports Pending Order Reports Purchase Status Reports Ensure compliance with company procedures and assist in audits when required Maintain confidentiality and uphold data accuracy Required Skills Qualifications Bachelor s degree in Commerce Business Administration Supply Chain or related field 2-5 years of experience in office administration dispatch coordination or logistics roles Hands-on experience with ERP systems Tally or similar Strong proficiency in MS Office Excel Word Outlook Excellent communication and coordination skills Ability to multitask prioritize and work under pressure Strong attention to detail and problem-solving attitude Preferred Attributes Experience in manufacturing trading or distribution industry Knowledge of supply chain and logistics processes Ability to handle transporters warehouse teams and external stakeholders efficiently Job Type Full-time Pay 15 000 00 - 23 000 00 per month Perks Commuter assistance Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Work Location In person