Job Title Business Development Executive Office-Based Telecalling Department Sales Business Development Location Thane Center Company Progenesis IVF Website www progenesisivf com About Progenesis Progenesis IVF is a leading fertility healthcare brand committed to supporting couples on their journey to parenthood Our team specializes in advanced infertility treatments and compassionate patient care ensuring a smooth trusted and supportive experience at every stage Role Overview We are seeking a dedicated and target-driven Business Development Executive Telecalling for our Thane Center This role involves daily patient communication lead management appointment coordination and maintaining accurate patient records The ideal candidate should possess excellent communication skills patience and a customer-focused approach Key Responsibilities Daily Tasks Operational Duties Review the OPD schedule of all doctors daily Check for upcoming offers promotions and scheduled TV interviews for the upcoming week Prioritize and attend to POP leads immediately ensuring every lead is responded to within 60 minutes Calling Lead Handling Focus first on pending calls and active appointments online consultations or hospital visits During a connected call Listen actively to the patient s concern Collect required details and update them in the BI system Avoid pushing patients directly for visits instead offer guidance and solutions professionally Data Collection Updating Requirements Must update or verify the following details for every patient Full Name City Primary and Alternate Phone Number mandatory Date of Birth of husband and wife Marriage Date Lead source How did you hear about Progenesis Appointment Scheduling Follow-ups Once confirmed schedule the appointment in the HMS system with accurate date time and center information Share appointment confirmation via WhatsApp preferred or SMS Send center address and relevant video links to educate the patient Follow-Up Calling Protocol Contact patients 1 day before Between 10 00 AM - 12 00 PM Same day Between 9 00 AM - 10 00 AM If calls go unanswered attempt at least 4 call attempts at different timings using different contact numbers Job Types Full-time Permanent Pay 28 000 00 per month Advantages Health insurance Provident Fund Application Question s What is your Current Expected CTC Experience Telecalling 1 year Required Language Marathi Required Location Diva Maharashtra Required

📌 Bde ( In Office ) (Divar Island)
🏢 Progenesis Fertility Center
📍 Divar Island