Cure Wellness Centre is a holistic healthcare clinic focused on personalised natural healing through Homeopathy and Naturopathy We provide patient-centric care combining medical expertise with compassionate support to help individuals achieve long-term wellness We are looking for a Relationship Manager who can build strong trust-based relationships with patients and ensure a smooth caring experience throughout their treatment journey Key Responsibilities Act as the primary point of contact for patients in-clinic phone WhatsApp Understand patient needs and guide them through treatment plans and follow-ups Coordinate appointments reminders and rescheduling as needed Maintain regular communication with patients to ensure satisfaction and continuity of care Handle patient queries concerns and basic information requests in a polite and professional manner Collect feedback and testimonials to improve the patient experience Collaborate with doctors clinic managers and the front desk team for seamless service Maintain accurate patient records and update internal systems trackers Qualifications Experience Education Graduate in any discipline MBA Healthcare background is an added advantage Experience 1-3 years of experience in customer service sales or relationship management Experience in healthcare wellness or hospitality will be a plus Language Skills Good command of English and Hindi Key Skills Excellent communication and interpersonal skills Strong customer service orientation with empathy and patience Ability to build rapport and long-term relationships with patients Good organisational and multitasking abilities Comfortable using WhatsApp basic computer tools and straightforward CRMs trackers Problem-solving attitude and ability to handle sensitive conversations professionally Work Schedule Days e g 6 days a week - Monday to Saturday Timings e g 10 00 AM - 7 00 PM Job Type Full-time On-site Salary Benefits Salary 5-6 lac per annum based on experience and skills Performance-based incentives bonuses On-the-job training and mentoring Opportunity to grow with a fast-evolving holistic healthcare brand Supportive and patient-focused work environment Job Types Full-time Permanent Pay 30 000 00 - 45 000 00 per month Benefits Cell phone reimbursement Paid sick time Ability to commute relocate Shastri Nagar Meerut Uttar Pradesh Reliably commute or planning to relocate before starting work Required Experience Customer relationship management 3 years Required Location Shastri Nagar Meerut Uttar Pradesh Required Work Location In person Expected Start Date 20 12 2025