Overview ServiceNow Architect to lead the design development and implementation of ServiceNow solutions across our enterprise The ideal candidate will have deep expertise in the ServiceNow platform solid technical architecture skills and the ability to translate business requirements into scalable maintainable and efficient ServiceNow solutions Primary ServiceNow Skills - TSM OMT SOMT TNI Secondary ServiceNow Skills - CSM FSM WFM Mandatory Domain Skills - Telco Domain - OSS BSS Key ResponsibilitiesServe as the technical authority on ServiceNow architecture design and best practices Define and drive the overall platform strategy roadmap and governance Lead the design and implementation of ServiceNow modules including ITSM ITOM ITAM HRSD CSM GRC SecOps and custom applications Ensure platform scalability security performance and integrations with other enterprise systems Provide technical leadership in solution design workshops architecture reviews and governance boards Collaborate with stakeholders business analysts and development teams to align solutions with business objectives Mentor and guide ServiceNow developers and administrators on technical best practices Stay updated on ServiceNow product releases marketplace solutions and industry trends to recommend enhancements Ensure compliance with enterprise architecture security and regulatory requirements Responsibilities Required Qualifications10 years of IT experience with at least 8 years in ServiceNow architecture development and implementation Strong experience with ServiceNow ITSM and at least 2 other modules ITOM ITAM HRSD CSM GRC SecOps Proven expertise in ServiceNow integrations REST SOAP APIs MID Servers etc Experience with ServiceNow scripting JavaScript Glide Flow Designer and ServiceNow data model Knowledge of ITIL ITSM processes and best practices Experience designing and implementing CMDB and Discovery Excellent problem-solving communication and stakeholder management skills Requirements Required Qualifications10 years of IT experience with at least 8 years in ServiceNow architecture development and implementation Strong experience with ServiceNow ITSM and at least 2 other modules ITOM ITAM HRSD CSM GRC SecOps Proven expertise in ServiceNow integrations REST SOAP APIs MID Servers etc Experience with ServiceNow scripting JavaScript Glide Flow Designer and ServiceNow data model Knowledge of ITIL ITSM processes and best practices Experience designing and implementing CMDB and Discovery Excellent problem-solving communication and stakeholder management skills Preferred QualificationsServiceNow Certified System Administrator CSA ServiceNow Certified Implementation Specialist CIS in multiple modules ServiceNow Certified Application Developer CAD ServiceNow Certified Technical Architect CTA or progress toward certification Experience with Agile Scrum delivery methodologies Exposure to cloud technologies AWS Azure GCP and enterprise IT ecosystems

📌 Servicenow Technical Architect (Tamil Nadu)
🏢 Prodapt Solutions
📍 Tamil Nadu