Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application Dedicated to quality using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge Must have skills MySQL Database Administration Good to have skills NA Minimum 2 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner you will serve as a vital link between clients and the systems or applications they utilize Your day will involve engaging with clients to understand their needs addressing their concerns and ensuring that our high-quality systems operate seamlessly You will leverage your exceptional communication skills to define client issues accurately and design effective resolutions based on your comprehensive product knowledge contributing to a positive client experience and system reliability Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in troubleshooting and resolving client issues in a timely manner - Document and track client interactions and resolutions to enhance service quality Qualified Technical Skills - Must To Have Skills Proficiency in MySQL Database Administration - Solid understanding of database management and optimization techniques - Experience with backup and recovery strategies for database systems - Familiarity with performance tuning and query optimization - Knowledge of security best practices for database administration Additional Information - The candidate should have minimum 2 years of experience in MySQL Database Administration - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education

📌 Application Tech Support Practitioner (Karnataka)
🏢 Accenture
📍 Karnataka