Job requisition ID 89848 Date Sep 25 2025 Location Bengaluru Designation Manager Entity Deloitte Touche Tohmatsu India LLP Job Summary As a Manager specializing in SAP CRM and Partner Relationship Management PRM you will lead end-to-end implementations and optimizations combining both technical and functional expertise You will bridge the gap between business needs and technical solutions guiding teams to deliver scalable SAP CRM PRM solutions that enhance customer engagement and partner collaboration Key Responsibilities Lead SAP CRM and PRM project delivery including requirements gathering system design configuration development testing and deployment Act as a techno-functional expert translating business processes into technical requirements and vice versa Design and implement SAP CRM functionalities including Sales Marketing Service and Partner Management modules Oversee integration of SAP CRM PRM with other SAP modules ECC S 4HANA SD MM and third-party systems Manage and mentor a team of functional and technical consultants Collaborate with clients and stakeholders to understand business objectives and recommend best-fit SAP CRM PRM solutions Lead workshops training and change management initiatives Troubleshoot and resolve complex functional and technical issues Support pre-sales activities including solution demonstrations and proposal preparation Stay current with SAP CRM PRM product roadmap new features and industry trends Qualifications and Skills Bachelor s or Master s degree in Business Administration Computer Science or related field 7 years of experience in SAP CRM and or PRM implementation and support Robust functional knowledge of SAP CRM modules Sales Marketing Service and PRM Hands-on technical experience in SAP CRM configuration middleware workflows and integration Familiarity with SAP Cloud Platform and SAP C 4HANA suite is a plus Proven experience managing end-to-end project delivery and consulting engagements Excellent communication leadership and stakeholder management skills Ability to work in a client-facing role and lead cross-functional teams SAP certifications in CRM or related areas are advantageous Preferred Experience with SAP S 4HANA and SAP CX Customer Experience solutions Prior consulting experience with Big Four or global professional services firms Knowledge of industry-specific CRM PRM use cases e g Manufacturing Retail Telecom Familiarity with Agile delivery methodologies

📌 Manager | Sap Crm | Bengaluru | Sap (Karnataka)
🏢 Deloitte
📍 Karnataka