TeleCaller Responsibilities- Handle Inbound Calls Answer incoming calls from parents and other callers Provide information about the preschool s programs curriculum admission process and facilities Address inquiries and concerns effectively ensuring a positive and informative interaction Make Outbound Calls Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house Follow up on inquiries applications and admissions process Conduct follow-up calls with existing parents for feedback and to ensure satisfaction Appointment Scheduling Schedule appointments for school tours parent-teacher meetings and other events Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments Maintain Database Update and maintain an accurate database of contacts including parents contact information inquiries and follow-up status Keep records of calls and note relevant information for future reference Handle Queries and Concerns Address and resolve parents queries and concerns promptly Escalate complex issues to the relevant department or higher authorities when necessary Job Type Full time Pay 20 000 00 - 30 000 00 per month Work Location In person

📌 Telecaller- Deepali (male) (New Delhi)
🏢 presidium school
📍 New Delhi