OverviewTo work in a senior role in the team take on extra responsibilities like Checking Authorising Training Error analysis root cause analysis suggest solutions to improvise the quality of the team along with contributing to the daily production in the team Key Accountabilities and main responsibilitiesStrategic Focus To be a team player maintain positive working relationships with colleagues collaborate with others to achieve the team s goals Operational Management Suggest and identify process improvements process simplification ideas that positively impact efficiencies quality standards and customer experience across the business Complete mandatory training by the required due date To create up keep Business Process Manuals Make training manuals To work as a Subject Matter expert in the team To ensure the quality and productivity of ones self-production exceeds expectations People Leadership To be a mentor to the new joiners or colleagues who need assistance Work collaboratively across the firm to achieve the Goals of the team company Governance Risk To assist with query handling quality error analysis identify root cause and help with solutions to close the gaps Experience Personal AttributesGood knowledge of Microsoft Office Knowledge of writing Macros would be of added advantage Effective communication skills both written and verbal Prioritisation and time management skills demonstrating flexibility and ability to work autonomously Demonstrates good teamwork ethics showing willingness to assist peers and take on additional tasks Able to maintain a high degree of accuracy and attention to detail Actively seeks out self-improvement professional development opportunities and feedback Ability to work on tight deadlines and follow processes Basic understanding of relevant industry knowledge and commercial impacts Takes ownership of role responsibilities and understands the impact on the wider team Willingness to work in Rotational Shifts Should have a can do mentality MUFG Pension Market Services is a global digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely securely and responsibly Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets we partner with a diversified portfolio of global clients to provide robust efficient and scalable services purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences A member of MUFG a global financial group we help manage regulatory complexity improve data management and connect people with their assets through exceptional user experience that leverages the expertise of our people combined with scalable technology digital connectivity and data insights India Hub is a central part of MUFG s transformation program which has rapidly expanded over the past 5 years to nearly 1100 employees to provide services to our clients across two of our businesses We have offices in Mumbai and Pune India Hub has allowed us to streamline our operations and forms one of our global centres of excellence This has allowed us to focus our skillsets innovate our current operations and create new capabilities for the future The Hub has been designed to support flexible operations processing our three businesses - Retirement Solutions Corporate Markets and Investor Services In addition our Global Functions team provide centralized expertise and support like HR Finance and IT to ensure consistency efficiency and strategic alignment across all business units At India Hub we are building a dynamic client-focused caring and inclusive culture based on entrepreneurial spirit effective risk management empathy and trust underpinned by core values We work collaboratively supporting and valuing the talents and perspectives of our people and promoting a flexible work environment where their wellbeing is prioritized We believe diversity drives better client outcomes improvement and growth Be part of the MUFG Pension Market Services journey and together we will achieve our full potential Candidates must have the relevant work rights Successful applicants must complete background screening before employment