Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a rapid-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally Through ourdeep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teamsimplementdata technology and AItocreate tomorrow today Get to know us atgenpact comand onLinkedIn X YouTube andFacebook Inviting applications for the role of Principal Consultant-Implementation Manager SFDC In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process Responsibilities Lead implementation projects and be completely accountable for all aspects Develop and review the project plan milestones and delivery Lead solution discussion for Solution architect Interact with project stakeholders and manage expectations Preparation of Functional requirement document and closure with all stakeholders Ensure application documentation is as per standard Suggest improvements in system development Guide technical leads and developers Team handling and issue resolution Identifying issues risks and benefits from the existing as-is and proposed to-be solutions and outlining their impact on business Being involved in implementation training and testing of the solutions Supporting business transition and helping to establish change Building relationships with customers at ground level and mid management level to help manage the account with support from the Program Implementation Manager Lead Qualifications we seek in you Minimum Qualifications Experience in Operational excellence related projects Experience in complicated software projects Relevant experience in the F A domain Project Management knowledge including working on tools like MS projects etc Must have strong domain and operations experience in OTC domain Excellent MS office skills Working knowledge of ERPs like Oracle SAP Good verbal and written communication skills appropriate for Executive level communication and reporting Preferred qualifications Customer Interaction Skills Preferred Qualifications Skills Effective stakeholder management Critical thinker problem solving attitude Fast and independent decision maker Excellent documentation and writing skills Good listener and communicator Confident presenter Team building skills team player Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a agile fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobPrincipal Consultant Primary LocationIndia-Noida ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJul 25 2025 5 05 42 AM Unposting DateOngoing Master Skills ListDigital Job CategoryFull Time