Full Time Job Code BI-8036 Mumbai Maharashtra India 1 position Expires on 31 07 2025 Required Experience4 - 5 Years SkillsCommercial and Negot Self-motivated per Good Communication s Position Description Position Title Channels Replenishment Officer Function Replenishment Stakeholders Internal Manager Supply Chain Channels National Distribution Manager Planning Manager Regional Customer Serice Manager Regional Customer Serivice Officer MT- Customer Service Officer Key Account Manager Modern Trade Sales Operations Manager Channel Commercial Manager Stakeholders External Customer Replenishment counterparts C Fs and Transporters Location Bangalore Job purpose Responsible for regional supply chain planning activities for Modern Trade Channel Key Job Responsibilities Establish and maintain customer Specific Supply chain Process Data hub for managing all current new codes customer wise by laisioning with brand and replenishment team Setting up order and supply schedule PDP for POs Ensuring total order capture in internal system Timely communication to internal team and customer on Dhanushes promotions Supervise COP master stock reservation norms and module upkeep Impacting stock availability and Fill rates Monthly start mapping of depot fresh stocks as per channel plan and ensuring availability Internal weekly fortnightly replenishment meeting for higher availability Tracking service levels fills for customers and planning gap areas Critical SKU tracking at customer region level to impact availability Focus customers and projects per customer to drive fills Customer focused and specific RCA s and con call to address gap areas and build confidence Understand Define and Manage replenishment norms parameters and process on ordering Running EDI Electronic Data Interface module for managing O2C process Understand DC-Store supply process and aligning replenishment process to it Monitoring DC to Store replenishment at account end To figure out store level stock outs and take corrective action Customer Specific Inventory planning and operations Management Root cause analysis of the service levels and regular reviews with customer Owing up and Running - Master data updation MOQ processes Process on managing key Customer SKUs promo packs bundled packs etc Setting up Review mechanism for replenishment data reconciliation and performance reviews Monitor service levels for current stores launches activations and key categories Resolution of customer related issues reported by execution team like DC unloading issues Stock rejection without valid reasons Appointment issues unscheduled orders master issue etc Spearheading customer specific projects like repacking direct store supply back-haul etc Desired Competencies Good understanding of Retail industry processes and supply chain Good Communication skills Commercial and Negotiation Skills Self-motivated performance driven Very high level of execution skill Education Qualification Graduation Post Graduation in Management preferably Experience in years At least 4-5 years of experience in Supply chain preferably with FMCG or Retail background About Company Welcome to Britannia Industries We are a company with a 130 Years legacy of creating snacks full of exciting goodness Our journey began in 1892 when a group of businessmen in Kolkata formed a company to manufacture biscuits Over the years our product portfolio has expanded to include a range of delicious and nutritious snacks that are loved by people across the country Today we serve a billion people across India on various consumption occasions catering to different tastes Our products are available in every corner of the country Tasty food is integral to good living and we take great pride in providing products that are not only delicious but also nutritious Our vision is to be a Responsible Global Total Foods company We believe that food should be both tasty and healthy and our product portfolio reflects this vision From our classic biscuits and cakes to our new range of healthy snacks we are committed to offering products that are good for you and good for the planet At Britannia we are constantly working towards making exciting recent products for all consumer segments and consumption occasions Our R D team is passionate about developing innovative products that reflect evolving consumer preferences We believe that innovation is key to our success and a key reason for our leadership in the market Our product portfolio includes a wide range of biscuits cakes and snacks that are loved by people of all ages Our classic biscuits such as Good Day Marie Gold and 50-50 are household names in India Our cakes and breads are a staple at birthdays and special occasions We also have a range of healthy snacks such as NutriChoice Digestive Biscuits and NutriChoice 5 Grain biscuits that are perfect for the health-conscious We are committed to being a responsible and sustainable company We believe that it is our responsibility to take care of the planet and the communities in which we operate We champion several initiatives to reduce our environmental footprint including using renewable energy sources reducing packaging waste and promoting sustainable farming practices We also believe in giving back to the communities in which we operate Through our various CSR initiatives we have been able to make a positive impact on the lives of thousands of people across India Our initiatives include programs for education health and nutrition and we work closely with local communities to understand their needs and provide support where it is most needed At Britannia we believe that our success is not just measured by our financial performance but also by our impact on society and the environment We are committed to being a responsible and sustainable company and we believe that our actions today will shape the future Britannia Industries is a company with a rich legacy and a commitment to innovation sustainability and responsibility We are proud to serve a billion people across India and to provide products that are both delicious and nutritious With our focus on R D innovation and sustainability we will continue to uphold the standards of leadership in our industry