Summary This is a key role in the Business Excellence team within IMO to drive business excellence initiatives within IMO Organization with best-in-class benchmarks frameworks and method-ologies In particular this role will help in executing the key business health strategic levers e g NOCC build-up AI Technology Process Excellence Location Strategy Strategic Work-force Planning Organization Health etc This role will report to the Business Excellence leader within NOCCs and part of a team of 5-7 associates in MEX and HYD NOCCs working on various business excellence and AI process excellence initiatives About the Role Associate Director IMO Business Excellence PM Location - Hyderabad LI Hybrid Major Responsibilities Work with IMO LT to identify and execute on the different functions and teams to be included in the transformation to drive exceptional effectiveness and efficiency for the US organization Strike the right balance between short-term improvement and long-term value Enable and establish business excellence in work delivery through NOCCs Provide proactive delivery support in defining the strategy for work delivered from NOCCs Lead with our culture and our values of being Inspired Unbossed Curious and Integrity Project manage IMO cross-functional monitoring and reporting on key US LT programs - Process Excellence AI adoption Location Strategy Workforce Planning and Org Health Challenge peers teams senior management and partners to deliver greater impact Support in implementation planning forecasting budgeting resourcing communication governance and change tracking for Business Excellence activities Ensure strategic and operational discipline in planning and execution Responsibilities will include but are not limited to Support the planning coordination and tracking of projects under IMO strategic programs manage workplans timelines dependencies and risk logs Maintain project documentation trackers dashboards and reports to enable leadership visibility and timely decision-making Work closely with cross-functional teams to ensure project alignment and efficient execution Drive adherence to established IMO PMO methodologies and best practices contribute to continuous improvement of delivery frameworks Ensure execution and implementation is seamless as per the timelines and expectations of IMO Leaders Establish monitor and report KPIs metrics and continuously strive for improvements Support leaders in preparing for periodic reporting and governance meetings to review progress of Business Excellence initiatives immediate focus on AI and Process Excellence initiatives and report out progress to IMO LT Minimum Requirements Educational Background Minimum University degree Desirable MBA or equivalent professional qualification At least 5-7 years of professional experience Managing without direct authority and managing in a matrix Excellent interpersonal and relationship management skills Strong cross-functional collaboration skills Demonstrated problem-solving skills and comfort with complexity Demonstrated ability to manage multiple priorities Prior experience in top tier management consulting firms and process excellence work highly preferred Prior experience applying technology AI to solve business problems highly preferred Key Performance Indicators Successful execution and implementation of Business Excellence initiatives within IMO Accurate monitoring and reporting out of key Business Excellence priorities of strategic importance to IMO LT - Process Excellence AI adoption Location Strategy Strategic Workforce Planning and Org Health Identification of efficiencies and processes across functions and execute deliver on the roadmap plan Accelerate AI readiness adoption and effectiveness within NOCCs Customer functional feedback on effectiveness of monitoring and tracking Why Novartis Helping people with disease and their families takes more than innovative science It takes a community of smart passionate people like you Collaborating supporting and inspiring each other Combining to achieve breakthroughs that change patients lives Ready to create a brighter future together https www novartis com about strategy people-and-culture Perks and Rewards Learn about all the ways we ll help you thrive personally and professionally Read our handbook PDF 30 MB Division US Business Unit General Management Location India Site Hyderabad Office Company Legal Entity IN10 FCRS IN010 Novartis Healthcare Private Limited Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No VIDEO Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to perform the essential functions of a position please send an e-mail to email protected and let us know the nature of your request and your contact information Please include the job requisition number in your message