Some careers shine brighter than others If you re looking for a career that will help you stand out join HSBC and fulfil your potential Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our team in the role of Corporate Actions SME In this role you will Provide high quality service to achieve maximum customer satisfaction by processing the customer instruction and resolving their queries Responsible for achieving individual targets whilst maintaining quality and compliance Ensure that the process requirements are met adhered to and completed in accordance with established procedures and standards set Work independently complete assigned tasks accurately within the established timeframe as per the process benchmarks Demonstrate ways to improve customer service journey and increase productivity efficiency Quality Ensure that the process related procedures are implemented as per the process manuals Instructions requests to be correctly interpreted understood and implemented Conduct in depth research to resolve discrepancies to satisfy all parties and within established procedures and regulatory guidelines Independently Reply and attend to enquiries feedback for internal external clients Ensure compliance with Policies and Procedures and established guidelines of the FIM and procedures Represent the bank in a professional manner whilst following up with various stakeholders Ensure all enquiries are handled appropriately within assigned authority levels and escalate other enquiries to appropriate parties To be successful you will Ability to communicate and understand complex issues Excellent Team player Ability to analyse complex issues and identify assess the long-term strategic implications for the Bank and its customers Knowledge of and implementation of the Group compliance policy Operational Risk and SOX Sarbanes- Oxley Requirements as applicable for the Business Function Maintains HSBC internal control standards including the timely implementation of internal and external audit points together with any issues raised by external regulators Implement the Group Compliance Policy as applicable to your role in conjunction with the relevant laws rules and codes with which the business has to comply within the country you reside and in relation to the countries migrating work to assigned GSC To continually re-access the operational risks inherent in the business ta account of changing economic or market conditions legal and regulatory requirements operating procedures management restructures and the impact of new technology in conjunction with the donor Group companies You ll achieve more at HSBC www hsbc com careers HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse setting We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc We consider all applications based on merit and suitability to the role Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued By HSBC Electronic Data Processing India Private LTD

📌 Corporate Actions Sme (Karnataka)
🏢 HSBC
📍 Karnataka