JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a recent industry we empower you to shape a brighter way forward so you can thrive professionally and personally Job Title What this job involves Overcoming engineering challenges If challenges that come with being the go-to person on engineering matters excite you join us to develop your strengths In this role you ll show your mettle as you find ways to uphold excellence and high standards in our preventive maintenance programmes and conservation practices Working closely with the chief engineer you ll also monitor the M E projects looking out for their quality and ensuring their timely delivery Delivering complete and accurate facility management reports is another requirement that you must meet consistently Likewise you ll play a huge part in the hands-on process of providing to the client comprehensive facility contract and procurement management for technical services You ll contribute to hitting financial targets and other goals set by the senior facilities manager achieving key performance indicators and meeting service level agreements Shaping a system of best practices Your engineering prowess will be your toolkit for success Managing on-site mechanical electrical plumbing installations and civil maintenance should be second nature to you You ll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers recommendations On top of these you ll plan the maintenance inventory being carried out with our in-house teams No machine failures of critical equipment should escape your sharp eye You should then also be ready with a pre-emptive maintenance programme for these malfunctions to prevent the risk of sudden breakdowns You ll also make sure that our logbooks checklists and schedules are upkeep and current From time to time you re expected to arrange ad-hoc M E set ups based on the client requirements Role Overview The Technical EHS Assistant Facility Manager AFM plays a critical role in ensuring the seamless delivery of engineering services and maintaining high standards of Environment Health Safety EHS compliance across the site Acting as the site lead for technical operations the AFM supports the Facility Manager in fulfilling contractual obligations driving operational efficiency and fostering a safe and sustainable workplace The role also includes ownership of incident management RCA Root Cause Analysis project execution and continuous improvement initiatives The AFM is expected to take full accountability for all tasks assigned and ensure timely and quality delivery Key Responsibilities Technical Operations Management Lead and oversee daily operations of all engineering services ensuring uninterrupted functionality of building systems Supervise and coordinate JLL s technical staff ensuring adherence to preventive and reactive maintenance schedules Develop and implement robust maintenance strategies for HVAC electrical plumbing fire safety and other critical systems Manage technical service contracts ensuring vendor performance aligns with SLAs KPIs and compliance standards Conduct twice-daily reviews of critical system operating parameters and initiate corrective actions as needed Ensure timely and accurate submission of technical reports compliance documentation and performance dashboards Implement and monitor change control procedures in accordance with JLL s operational protocols Apply JLL s standard operational risk management practices to mitigate technical and safety risks Support energy management initiatives and contribute to sustainability goals through efficient system operations Incident Management RCA Lead Root Cause Analysis RCA for all technical failures safety incidents and service disruptions Track and improve MTTR Mean Time to Repair and MTBF Mean Time Between Failures to enhance system reliability Prepare and maintain detailed Incident Reports including containment actions root cause findings and permanent fixes Apply structured RCA tools 5 Whys Analysis Fishbone Diagram Ishikawa FMEA Failure Modes and Effects Analysis Identify and implement Corrective and Preventive Actions CAPA to eliminate root causes and prevent recurrence Use RPN Risk Priority Number methodology to prioritize risks and mitigation plans Present RCA findings and CAPA status in monthly review meetings and ensure timely closure of action items Environment Health Safety EHS Ensure full compliance with statutory regulatory and corporate EHS requirements Conduct regular EHS audits inspections and risk assessments to proactively identify and mitigate hazards Lead EHS incident investigations and integrate RCA and CAPA into safety improvement plans Drive EHS awareness through training programs toolbox talks and engagement activities for staff and vendors Maintain comprehensive EHS documentation including permits incident logs safety registers and compliance reports Collaborate with client and internal teams to support green building initiatives and workplace safety enhancements Monitor and report on key EHS metrics and ensure continuous improvement in safety performance Project Management Task Ownership Support execution of facility-related projects including upgrades retrofits and compliance initiatives Coordinate with vendors contractors and internal teams to ensure timely project delivery within scope and budget Maintain project documentation including schedules progress reports and closure checklists Accept and take full ownership of all work assigned by the Facility Manager or client ensuring accountability and proactive follow-through Escalate challenges appropriately while maintaining responsibility for resolution and delivery Qualifications ExperienceDiploma or Bachelor s degree in Engineering Mechanical Electrical or a related technical discipline Mandatory experience in project HOTO Handing Over Taking Over processes and documentation Minimum 5-7 years of experience in facility management with a strong focus on technical operations and EHS In-depth knowledge of building systems statutory compliance and engineering best practices Proven experience in managing vendor contracts technical teams and service delivery Proficiency in CMMS Computerized Maintenance Management Systems and facility management tools EHS certifications such as NEBOSH IOSH or equivalent are preferred Key CompetenciesTechnical Expertise Troubleshooting - Strong analytical and problem-solving skills in engineering systems EHS Compliance Risk Management - Ability to enforce safety standards and manage risk proactively RCA CAPA Ownership - Skilled in conducting RCA using structured tools and driving CAPA closure Project Management - Capable of planning executing and closing facility-related projects effectively Leadership Team Supervision - Capable of leading technical teams and fostering a culture of accountability Client Relationship Management - Skilled in stakeholder communication and service excellence Reporting Documentation - Attention to detail in maintaining accurate records and reports Problem Solving Decision Making - Decisive and solution-oriented approach to operational challenges Accountability - Willingness to accept and own all assigned tasks with commitment to quality and timelines If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together