Company Description At Intuitive we are united behind our mission we believe that minimally invasive care is life-enhancing care Through ingenuity and intelligent technology we expand the potential of physicians to heal without constraints As a pioneer and market leader in robotic-assisted surgery we strive to foster an inclusive and diverse team committed to making a difference For more than 25 years we have worked with hospitals and care teams around the world to help solve some of healthcare s hardest challenges and advance what is possible Intuitive has been built by the efforts of great people from diverse backgrounds We believe great ideas can come from anywhere We strive to foster an inclusive culture built around diversity of thought and mutual respect We lead with inclusion and empower our team members to do their best work as their most authentic selves Passionate people who want to make a difference drive our culture Our team members are grounded in integrity have a solid capacity to learn the energy to get things done and bring diverse real world experiences to help us think in new ways We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients Together let s advance the world of minimally invasive care Primary Function of Position The Customer Trainer will report directly to the Training Manager for their region This training professional will deliver da Vinci System technology training and facilitate surgeon-led training for surgeons first assistants and OR staff from a variety of surgical specialties including urology gynecology general surgery and cardiothoracic surgery The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training engineering and training research initiatives Essential Job Duties Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers Lead and support Specialized training programs and Society events This includes supporting the needs of the surgeon educators and course participants Conduct surveys to gather data and measure program effectiveness Act as subject matter expert for internal projects as needed New product development Training material protocol development Training research initiatives Work with the Training team in a creative dependable and flexible manner to improve existing training programs Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products Occasional support of the da Vinci System in a hospital operating room Support da Vinci Surgical System troubleshooting and maintenance at the training center Manage training center logistics inventory and training calendars Maintain all capital equipment including but not limited to the cleaning and sterilization of instruments and accessories Support positive relationships between external training center personnel and ISI management Contribute to the organization s quarterly goal achievements Develop competency in the following da Vinci System Technology da Vinci System applications and advanced technology OR Efficiency Training Pathway process Training coaching techniques methodologies Qualifications Required Skills and Experience Specific skills knowledge and experience that an individual must possess in order to successfully perform in job High capacity and excellent problem-solving skills Solid organizational skills and ability to operate independently Professional work ethic Solution oriented Excellent oral and written communication skills Strong interpersonal skills High capacity to learn in a fast-paced environment Commitment to self-development Ability to work in a team environment Ability to be flexible with hours of operation Ability to travel up to 40 Required Education and Training As applicable - Specific education and training that an individual must possess in order to successfully perform in job Minimum education Bachelor s degree required preferably in Clinical or Health Sciences Healthcare Management Engineering Business Administration Communications or Education Working Conditions As applicable - Any physical requirements for the job If not applicable state none Ability to sit or stand for multiple hours Preferred Skills and Experience As applicable - Specific skills knowledge and experience that are not required to perform the job but are desirable to have Knowledge of adult learning principles Medical-device experience Professional Training experience Clinical and or operating room experience Additional Information Intuitive is an Equal Employment Opportunity Employer We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws Intuitive is an Equal Employment Opportunity Employer We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws U S Export Controls Disclaimer In accordance with the U S Export Administration Regulations 15 CFR 743 13 b some roles at Intuitive Surgical may be subject to U S export controls for prospective employees who are nationals from countries currently on embargo or sanctions status Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to i obtain an export license from the U S Government on your behalf note the government s licensing process can take 3 to 6 months or ii implement a Technology Control Plan TCP note typically adds 2 weeks to the hiring process For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and or an executed TCP prior to the prospective employee s start date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need If applicable candidates will be notified and instructed on any requirements for these purposes

📌 Customer Trainer - Delhi (New Delhi)
🏢 Intuitive (Intuitive Surgical)
📍 New Delhi