Job Title Tele Caller Inbound Outbound Calls Location Mumbai Department Customer Support Sales Telecalling Reporting To Lead - Telecalling Inside Sales CTC 2 3 LPA - 3 5 LPA In-hand Salary 15 000 - 25 000 per month Work Mode 6 days Work-from-Office Mode of Interview Telephonic Virtual Final Face-to-Face Note Maximum hike on fixed CTC is up to 20 Additional performance-linked incentives available Job Summary We are seeking a dynamic and customer-focused Tele Caller to manage inbound and outbound calls The role involves assisting customers resolving queries promoting products services and generating leads or sales Solid communication patience and relationship-building skills are essential Key Responsibilities Handle inbound calls and assist customers with inquiries complaints or service requests Make outbound calls to existing or potential customers to share product or service information and promotional offers Maintain accurate and updated records of customer interactions in the CRM system Follow communication scripts when required to handle different scenarios professionally Identify customer needs clarify issues research solutions and provide accurate responses or alternatives Achieve daily weekly monthly targets for calls made leads generated and sales conversions Ensure customer satisfaction through courteous and professional communication Escalate complex or unresolved issues to seniors or supervisors when necessary Follow company policies quality standards and compliance guidelines RequirementsEducation Minimum Graduate Experience 0-2 years in telecalling customer service BPO or a related field Freshers may apply Skills Excellent verbal communication English Hindi regional languages as required Strong listening and objection-handling skills Basic computer knowledge and data entry ability Ability to work under pressure and meet targets Preferred Attributes Positive attitude and patience while interacting with diverse customers Prior experience in BPO call centers or telesales is an advantage Ability to learn about products services and explain them effectively to customers Job Types Full-time Permanent Pay 230 000 00 - 350 000 00 per year Benefits Provident Fund Application Question s Do you have experience working as a Telecaller Customer Support Executive or in a BPO Call Center Are you comfortable making both inbound and outbound calls Education Bachelor s Required Language English Preferred Work Location In person