We are looking for an Inside Sales Executive to handle customer interactions resolve queries and ensure a smooth service experience The ideal candidate should have valuable communication skills a customer-centric approach and the ability to handle calls chats professionally Key Responsibilities - Handle inbound and outbound customer calls emails or chats - Assist customers with queries complaints product service information and issue resoluti on - Maintain customer records and update the CRM system accurately - Follow communication guidelines scripts and protocols - Provide timely solutions and escalate issues when required - Ensure customer satisfaction and maintain service quality standards - Coordinate with internal departments for faster resolution Required Skills Qualifications - Graduate preferred - Excellent verbal and written communication skills - Ability to handle customers professionally and patiently - Basic computer knowledge and typing skills - Female candidate preferred Job Types Full-time Permanent Work Location In person

📌 Inside Sales Representative (West Bengal)
🏢 Trisita Engineering
📍 West Bengal