Job Title Onboarding Specialist - ERP Software Location Mannargudi Experience Experienced candidates preferred Freshers with solid communication and technical skills may also apply Language Preference English Mandatory Hindi Added Advantage Travel Requirement Yes - Candidates should be open to travel for client onboarding and training sessions About Fresa Technologies Fresa Technologies is a leading ERP software provider for the Freight Forwarding and Logistics industry We help logistics companies worldwide automate and streamline their operations with our powerful ERP solutions Job Overview We are seeking an Onboarding Specialist to handle end-to-end ERP software onboarding for new clients The role involves client training system configuration and ensuring smooth implementation and user adoption The ideal candidate will have valuable communication skills customer-handling experience and a willingness to travel to client locations when required Key Responsibilities Manage the onboarding process for new clients using Fresa ERP software Conduct client training product demos and implementation sessions Understand client business processes and configure the ERP system accordingly Coordinate with Implementation and Support teams to ensure timely project delivery Document onboarding progress feedback and issue resolutions Build and maintain positive relationships with clients throughout the onboarding journey Travel to client sites for implementation and training when required Skills Qualifications Bachelor s degree in Business IT or related field Experience in client onboarding ERP implementation or customer success is preferred Freshers with strong communication and learning ability are also welcome Excellent verbal and written communication skills Ability to explain technical concepts clearly to non-technical users Willingness to travel as per client project needs Hindi-speaking ability will be an added advantage Good knowledge of MS Office familiarity with ERP or CRM systems is a plus Job Types Full-time Fresher Benefits Cell phone reimbursement Food provided Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Work Location Mannargudi On-site Job Types Full-time Permanent Fresher Pay From 1 00 per year Benefits Cell phone reimbursement Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location In person