Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights We are here to solve complexity by connecting millions of flights and travelers across the globe from search and selection to trip and beyond We hold consumer online travel agency brands like Mytrip GoToGate Flight Network and serve Booking com with flights Etraveli Group has also established strategic partnerships with companies like Skyscanner Google Flights TUI etc Every day we strive to make the world smaller for our customers and bigger for our people Our diverse team of more than 3000 passionate professionals is what makes us the industry s tech wonder and the best in the world at what we do Our major offices are in Sweden HQ Greece India Canada Poland and Uruguay Location Mumbai Pune Duties Responsibilities Manage ticket rejects and reissue Current issuance EMD fulfillment Fare rule interpretation Error reporting Contact airlines and providers for different issues Knowledge of NDC s and ADM s Requirements 2-3 years of experience in ticketing fulfillment Proficient in Amadeus Sabre Travelport Willing to work in rotational shifts 24 7 Mostly Afternoon and Night Minimum Qualification Undergraduate - Diploma HSC pass 10 2 Documented experience in reading and interpreting airline fare rules and reissue tickets Seeking best practice implementation and driving ideas Excellent written and verbal communication skills in English Understanding the logic behind validating carriers and basic knowledge of IATA regulations Well organized persistent with multitasking skills Self-driven proactive and results-oriented Competent quantitative skills good in calculations Ability to manage change and work under pressure Communicate and work closely with other departments to remain current on any updates LI-Onsite LI-SD1