Manage large amounts of calls and emails and social media chat if required Identify and assess customer s needs to achieve satisfaction Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Build sustainable relationships and trust with customers through open and interactive communication Provide accurate valid and complete information by using the right methods tools Follow communication procedures guidelines and policies Take the extra mile to engage customers Job Types Full time Permanent Pay 300 000 00 - 500 000 00 per year Benefits Provident Fund Work Location In person
📌 Associate Customer Experience (New Delhi)
🏢 Farida Gupta Retails
📍 New Delhi
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