General Information Locations Hyderabad Telangana India Role ID 211794 Worker Type Regular Employee Studio Department CT - IT Work Model Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world Here everyone is part of the story Part of a community that connects across the globe A place where creativity thrives new perspectives are invited and ideas matter A team where everyone makes play happen About the Team GameKit Operations powers EA s game creation ecosystem through reliable services explicit operational visibility and automation-first thinking As pipelines and automation mature actionable insights and operational intelligence have become essential Role Overview The Senior Analyst Operations Intelligence is a senior individual contributor responsible for converting operational data into decisions clarity and alignment You will partner with Product Engineering SRE and Operations to not only define metrics but actively drive impact by uncovering the highest-value opportunities for stability efficiency and developer productivity ensuring improvements are prioritized and executed across GameKit This is a role for someone who can navigate quickly and operate with a product-minded approach rather than a traditional analyst You will be reporting to the Senior Manager Gamekit Operations Solutions Responsibilities You will own and evolve the operational metrics that measure maturity stability efficiency and risk across GameKit platforms You will drive monthly and quarterly reporting create dashboards that reveal root causes and build analytical models that guide prioritization and investment You will analyze performance of AI-assisted tooling measuring accuracy automation ROI and data quality You will identify friction patterns across teams and recommend process tooling or workflow improvements The role involves short-term rotations into priority areas to solve an analytical challenge and hand off a sustainable model You will mentor and guide junior data analysts and help in creating an Operations Insights Paradigm Qualifications 8 years in operations analytics data analysis platform insights or technical program analysis Analytical modeling and data storytelling skills Experience building dashboards and working with BI tools and SQL Familiarity with AI ML evaluation metrics or analytics for AI-assisted workflows Experience partnering with SRE product or engineering teams Experience translating complex operational findings into clear recommendations for technical and non-technical stakeholders What Success Looks Like Stronger roadmap alignment clearer operational visibility reliable reporting proactive insight generation and metrics that drive both strategy and execution across GameKit About Electronic Arts We re proud to have an extensive portfolio of games and experiences locations around the world and opportunities across EA We value adaptability resilience creativity and curiosity From leadership that brings out your potential to creating space for learning and experimenting we empower you to do great work and pursue opportunities for growth We adopt a holistic approach to our benefits programs emphasizing physical emotional financial career and community wellness to support a balanced life Our packages are tailored to meet local needs and may include healthcare coverage mental well-being support retirement savings paid time off family leaves complimentary games and more We nurture environments where our teams can always bring their best to what they do Electronic Arts is an equal opportunity employer All employment decisions are made without regard to race color national origin ancestry sex gender gender identity or expression sexual orientation age genetic information religion disability medical condition pregnancy marital status family status veteran status or any other characteristic protected by law We will also consider employment qualified applicants with criminal records in accordance with applicable law EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law