Job Title Guest Relation Executive Intern Experience Freshers can apply Qualification Any Degree Hospitality background preferred Skills Required Valuable communication skills customer service skills basic computer knowledge problem-solving positive attitude flexibility Job Responsibilities Guest Assistance Support Greet guests warmly and assist them with inquiries directions and information about services Provide excellent customer service to ensure a pleasant guest experience Handle guest concerns politely and escalate issues to senior staff when necessary Front Desk Coordination Assist the front office team with check-in and check-out procedures Answer phone calls respond to emails and maintain guest records Coordinate with different departments housekeeping food beverage operations for guest requirements Guest Feedback Management Collect guest feedback and share it with the management for service improvement Support in addressing complaints professionally and ensuring guest satisfaction Daily Operations Assist in managing guest bookings reservations and follow-ups Help with lobby management crowd control and maintaining a welcoming environment Provide support during events VIP visits or busy operational hours Documentation Reporting Maintain basic documentation related to guest services checklists and daily reports Update guest details and service records in the system as instructed Learning Development Participate in on-job training sessions on guest handling communication hospitality etiquette and problem resolution Learn standard operating procedures SOPs and apply them during daily tasks Job Type Internship Contract length 5 months Pay 6 000 00 - 8 000 00 per month Benefits Food provided Paid time off Work Location In person

📌 Guest Relation Officer ( Intern) (Kerala)
🏢 Active Planet Park
📍 Kerala